Frequently Asked Questions

Everything you need to know about your SWIMS experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I process a return or exchange?

We accept returns and exchanges on unworn items with original tags within 30 days of delivery. You can initiate the process through our online returns portal to receive a prepaid shipping label.

Are your materials sustainably sourced?

Yes, SWIMS is committed to ethical fashion. We use high-quality, durable materials and work with certified manufacturers to ensure minimal environmental impact and fair labor practices.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts, as some of our tailored fits may differ from standard sizing.